IVR /Dialer

IVR /Dialer

IFERNATIX SOFTWARE SOLUTIONS PVT. LTD provides hosted cloud telephony solutions to enterprises. Based on business process, IVR can be automated to handle incoming,to handle outgoing calls, to records, to transfer and to integrate with CRM. Voice SMS(Dialer) helps to run auromated voice campaigns.

Service

Hosted voice platform provides following solutions

Voice Dialer

  • Run Automated Voice campaigns

Dashboard

  • Capture Delivery report to analyze traffic and user inputs

Integration

  • Link voice dialing with CRM using APIs

Customized IVR

  • Build Inbound /outbound complex IVR using busines flow

Rich features

  • Add voice recording, call latching, conferencing

Reporting

  • Standard and customized Reports