IFERNATIX SOFTWARE SOLUTIONS PVT. LTD provides hosted cloud telephony solutions to enterprises. Based on business process, IVR can be automated to handle incoming,to handle outgoing calls, to records, to transfer and to integrate with CRM. Voice SMS(Dialer) helps to run auromated voice campaigns.
Hosted voice platform provides following solutions
- Run Automated Voice campaigns
- Capture Delivery report to analyze traffic and user inputs
- Link voice dialing with CRM using APIs
- Build Inbound /outbound complex IVR using busines flow